Refunds & Returns
Thank you for shopping at Boomerica! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our Refunds & Returns Policy below.
1. Return Eligibility
You may return most items within 15 days of receipt for a full refund, subject to the following conditions:
- Condition: Items must be in their original, unused condition with all tags and packaging intact.
- Proof of Purchase: A receipt or proof of purchase is required for all returns.
- Non-Returnable Items: Certain items are non-returnable, including but not limited to personalized or custom-made products, clearance items, and gift cards.
2. Return Process
To initiate a return, please follow these steps:
- Contact Us: Email us at nandarohan086@gmail.com or call us at 6355392194 within 15 days of receiving your order to request a return authorization.
- Prepare the Package: Pack the item(s) securely in the original packaging, including any accessories, tags, and manuals.
- Return Shipping: You will be responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we are not responsible for lost or damaged returns.
- Return Authorization: Include your return authorization number and a copy of your receipt in the package.
3. Refunds
Once we receive and inspect the returned item(s), we will process your refund within 5-7 business days. The refund will be issued to the original payment method. Please note that shipping charges are non-refundable.
- Partial Refunds: We reserve the right to issue partial refunds if the item(s) returned are not in their original condition, are missing parts, or have been used.
- Exchange: If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
4. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately at support@boomerica.com or [Your Phone Number]. We will provide instructions for returning the item at no additional cost and will issue a full refund or send a replacement, depending on your preference.
5. Cancellation Policy
If you wish to cancel an order, please contact us as soon as possible. We will make every effort to cancel the order before it is shipped. Once the order has been processed and shipped, it will be subject to our standard return policy.
6. Contact Us
For any questions or concerns regarding our Refunds & Returns Policy, please contact us at:
Boomerica
Email:nandarohan086@gmail.com
Phone: 6355392194
Address:30 N Gould St #2056,Sheridan, Wyong 82801, USA
Thank you for shopping with Boomerica. We appreciate your business and are here to assist you with any questions or issues you may have.